PRIVACY POLICY – MORIOX
This Privacy Policy explains how MORIOX (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide When you place an order, create an account, or contact us, we may collect:
• Full name
• Email address
• Phone number
• Shipping and billing address
• City, state/province, postal/ZIP code
• Any other information you voluntarily provide (e.g., size, custom design notes)
B. Payment Information Payment transactions are handled by secure, third-party payment processors. MORIOX does not store your full payment card details on our servers. Our processors collect information necessary to complete your purchase, such as your payment method (credit/debit card, bank transfer details). We receive only confirmation of payment and the last four digits of your card for verification purposes, where applicable.
C. Usage Data Automatically Collected When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Pages visited, time spent, and navigation paths
• Device identifiers (e.g., device type, operating system)
• Diagnostic data and crash logs
When accessing via mobile, we may also collect mobile network information and unique device identifiers.
2. Cookies & Tracking Technologies
We use cookies and similar technologies (pixels, web beacons) to enhance user experience, analyze site traffic, and for marketing purposes.
Types of Cookies We Use:
• Essential Cookies: Necessary for website functionality, security, and user authentication. You cannot opt out of these.
• Consent & Preference Cookies: Remember your cookie preferences and site settings (like language).
• Analytics & Performance Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track effectiveness of advertising and to personalize ads. You can control cookie settings through your browser. Disabling cookies may limit website functionality.
Do Not Track: Our website does not currently respond to "Do Not Track" (DNT) browser signals. You can manage tracking via your browser settings.
3. How We Use Your Information & Legal Basis We process your personal data based on the following legal grounds:
4. Sharing of Personal Information We may share your information only in the following circumstances:
• Service Providers: With trusted partners who perform services on our behalf (payment processing, order fulfillment, shipping, email delivery, analytics). These partners are contractually bound to protect your data.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: For any other purpose disclosed to you with your explicit permission.
We do not sell, rent, or trade your personal data to third parties for their promotional purposes.
5. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. This includes transfers to our service providers and affiliates.
When we transfer personal data outside the European Economic Area (EEA) or the United Kingdom, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by relevant authorities. By using our services, you consent to this transfer.
6. Data Retention We retain personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy (e.g., to provide your purchased products).
• Comply with legal, tax, or accounting obligations.
• Resolve disputes and enforce our agreements.
• To analyze the customer behavior to improve marketing strategies Usage data is generally retained for a shorter period, except when needed for security or legal reasons.
7. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain conditions.
• Objection/Object to Processing: Object to our processing of your personal data, particularly for direct marketing or based on legitimate interests.
• Restriction: Request restriction of processing under certain circumstances.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before responding. We will fulfill your request within the timeframe required by applicable law.
Automated Decision-Making: We do not use fully automated decision-making, including profiling, that produces legal effects or similarly significantly affects you.
8. Data Security
We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, we are committed to complying with our legal obligations to notify you and the relevant supervisory authorities where required.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected such data without parental consent, we will take steps to remove that information promptly.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., social media). This Privacy Policy applies only to our services. We are not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes your acceptance of the revised policy.
12. Contact Us
For questions, concerns, or to exercise your data rights, please contact our support team:
• Email: support@morioxshoes.com (Please use subject line: "Privacy Request")
• Phone / WhatsApp: +92 305 1652008
• Address: BANK STOP, Street Osama Estate & Al Rehman Traders, Bilal Market, Aashiana Road, Purana Bhatta Lahore, 53101, Pakistan.